Specialist sectors: Freight Forwarding / Ocean Export / Deep Sea Freight Forwarding / Sea Freight
A successful and growing freight forwarder based in Felixstowe is seeking to appoint an experienced Deep Sea Export Operator.
You will coordinate ocean freight export shipments to global destinations whilst providing a high level of customer services to ensure customer satisfaction.
- Arranging shipping line bookings for export shipments
- Dealin with enquiries and liaising with customers on a regular basis
- Handling export documentation
- Handling all customs procedures
- Resolve customer issues and escalate where support is needed
- Negotiate with agents and suppliers
- Invoicing customers
- Experience of handling deep sea ocean exports for a freight forwarding company
- Good knowledge of FCL and LCL operational processes
- Strong communication skills
- Good customer service skills
- Good administrative skills