Specialist sectors: Freight Forwarding / Ocean Export / Deep Sea Freight Forwarding / Sea Freight

A successful and growing freight forwarder based in Felixstowe is seeking to appoint an experienced Deep Sea Export Operator.

You will coordinate ocean freight export shipments to global destinations whilst providing a high level of customer services to ensure customer satisfaction.

DUTIES

  • Arranging shipping line bookings for export shipments
  • Dealin with enquiries and liaising with customers on a regular basis
  • Handling export documentation
  • Handling all customs procedures
  • Resolve customer issues and escalate where support is needed
  • Negotiate with agents and suppliers
  • Invoicing customers

SKILLS REQUIRED

  • Experience of handling deep sea ocean exports for a freight forwarding company
  • Good knowledge of FCL and LCL operational processes
  • Strong communication skills
  • Good customer service skills
  • Good administrative skills

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